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Customer Help

Check out these FAQs and quick tips

I can't log in or find my downloads

The website has been upgraded. We had to start afresh due to technical constraints. If you had an account here before January 1, 2021, your account will not be on this website anymore

You can find a backup of the old website here. Log in to the old website and DOWNLOAD ALL YOUR FILES. The website will not be up for too long

For more help or to get in touch with me, send an email to

Common queries answered

Frequently asked Questions

The membership website is different from this one so to log in to your membership, head over to

This website and the membership site are 2 different sites so you may have set up different passwords for the 2 sites. Try password recovery to reset your password. Click here to go to membership site

The Gospel Keys Easy website was upgraded and the website was rebuilt from the ground up. You can access your account and downloads from the website backup. This website backup will not be up for too long so act fast. Click here to access the backup website

Yes the video files will play on any desktop or mobile device, including iOS & Android devices.

Your download link will be in your email within seconds. Please also check your Spam folder.

Your download links will also be in the account you have created during checkout. Head over to the My Account page to access your accou nt

You have unlimited downloads for now. However, this is not a feature guaranteed to be always available so make sure to get your downloads in time

Common Piano questions

Quick tips and nuggets

The best way to improve your skills is to keep learning songs. So start learning songs and try to play exactly what you can hear

Below are exercises you can start to do in your practice sessions:

  • Run the major scale on all keys using the right fingering
  • Learn how to play blues scale, minor scale and pentatonic scale on all keys

All videos are fully compatible with desktop & mobile devices

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