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Common queries answered

Frequently asked Questions

The membership website is different from this one so to log in to your membership, head over to

This website and the membership site are 2 different sites so you may have set up different passwords for the 2 sites. Try password recovery to reset your password. Click here to go to membership site

The Gospel Keys Easy website was upgraded and the website was rebuilt from the ground up. You can access your account and downloads from the website backup. This website backup will not be up for too long so act fast. Click here to access the backup website

Yes the video files will play on any desktop or mobile device, including iOS & Android devices.

Your download link will be in your email within seconds. Please also check your Spam folder.

Your download links will also be in the account you have created during checkout. Head over to the My Account page to access your account

You have unlimited downloads for now. However, this is not a feature guaranteed to be always available so make sure to get your downloads in time

Still need help?

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For enquiries or questions, please send an email to

We usually respond withing a couple of hours.


All videos are fully compatible with desktop & mobile devices

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